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Pit Stop

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Racer Anthony (avald30)
Race Number 734
Date Mon, 17 Jun 2024 16:51:24 +0000
Speed 63 WPM Try to beat?
Accuracy 95.0%
Rank 5th place (out of 5)
Opponents lelyk (4th place) stallion1145 (3rd place)

Text typed:

When I listen to clients relate about stressful events or situations, I listen for the conflicts within them. Beneath the calm, professional facade, I can hear underlying tension, ready to overflow. From their voices, I pick up the energy with which they speak, how they emphasize certain words or phrases. I observe their gestures and how they present themselves from week to week. These are clues that announce the presence of unwanted stress. Their discomfort at being stuck in situations or mired in uncertainty tells me a paradox is present.
8 Paradoxes of Leadership Agility: How to Lead and Inspire in the Real World (book) by Chuen Chuen Yeo (see stats)

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